It is very important to work out whether a food establishment is a :

Cafe/Restaurant (in which case can be sponsored for 457 or 187-RSMS)

or a

Fast food/ Fast casual outlet (in which case can only be sponsored under Retail Manager and for 187-RSMS)

The following is a useful guide from the Immigration Departments policy manual

42.1 Fast food industry and fast casual dining outlets

Fast food outlets and fast casual dining outlets are not considered to be restaurants for the purposes of the Subclass 457 program.

Fast food outlets have relatively low cost, fixed menus with an emphasis on speedy service. Table service is not provided and customers consume their meals directly from the disposable containers it was served in.

Fast casual dining outlets are similar to fast food outlets except the quality and prices of the menu are somewhat higher. Table service is not usually a feature, and customers typically place their food orders at a counter.

Typically, these outlets:

• usually operate in chains or as franchises

• are heavily advertised

• offer limited menus

• offer speed, convenience, and familiarity to diners who may eat in the outlet or take their food home

• do not generally employ chefs

• prepare food according to a standardised format for distribution from a central location

• serve food in a packaged form (although some outlets may provide cutlery and crockery for customers dining in the establishment) and

• do not offer table service.

As a general rule, the work undertaken by managers of fast food and fast casual dining outlets more closely aligns with the occupation of Retail Supervisor (ANZSCO 621511) or Retail Manager (General) (ANZSCO 142111) than with Café or Restaurant Manager (ANZSCO 141111).

The occupations of Customer Service Manager (ANZSCO 149212) and Accommodation and Hospitality Managers nec (ANZSCO 141999) are not considered appropriate for food services-related positions.